Frequently Asked Questions

1) How do I access and complete the course I purchased?

The course you purchased will show up on your dashboard when you login to the AIIORE membership site.

  • Simply double click on your course to open up the module menu.
  • Double click on Module 1 to get started.
  • Each module will include video and audio formats for the lesson(s), downloadable PDF slides and study guides to follow along or learn on your own, and bonus materials to further your learning or support implementation in your practice.

2) How long will I have access to the course?

The Foundations of Integrative Oncology Course will be available to you ongoing, with supplemental materials, clinician guides, and print-on-demand patient resources that you can keep and utilize in your practice indefinitely. Further, you will have access to Member Benefits, including the live monthly Grand Rounds Calls with Dr. Chilkov, for a full six months at no extra cost, with ongoing access at a reduced rate at the conclusion of that time period as an alumni.

3) How do I access the Live Grand Rounds Calls each week?

The Live Grand Round Calls are where you will get personal access to Dr. Chilkov’s 30+ years of experience, as well as your peers in the course. Simply click on the Grands Rounds Calls from the menu at the top of the screen to quickly identify what the next call is, how to access the live call, and to submit questions or case studies in advance. All current course participants will be reminded by email of upcoming calls. We know you’re busy, so we will post recordings of every week’s call on that same page in case you can’t make it or you want to review a particular call.

4) What if, after starting, I feel like a course is not the right fit for me?

Your satisfaction is our primary goal. We aim to deliver far more value than the money and time you invest, which is why we stand behind a 30-Day Money Back Guarantee, no questions asked. If you are unsatisfied with your purchase or simply find that it is not a good fit for you, please get in touch with us (support (at) aiiore (dot) com) so that we can make it right.

5) What if I have questions?

For course access or technical questions, our support team is available every day. We understand how busy you are as a health professional and that your priority is your patients. Our goal is to support you in getting the most of your educational investment. You can get in touch with us via email (support (at) aiiore (dot) com) or the Support page on this site. We value your time and will get back to you within one business day.

For questions related to the course content, implementation strategies, and patient care, Dr. Chilkov will be personally available on live monthly Grand Rounds Calls, which will be recorded and made available on the course site in case you can’t make it. You can submit questions in advance via the Grand Rounds Calls page.

6) Need more help?

We are here to help you get the most out of your course! Get in touch with us at support (at) aiiore (dot) com and we will get back to you within one business day